@layer legacy{:root{--fh-font-sans:var(--fh-font-poppins), ui-sans-serif, system-ui, -apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;--fh-font-display:var(--fh-font-sans)}*,:before,:after{box-sizing:border-box}html,body{margin:0;padding:0}body{background:var(--fh-bg);color:var(--fh-text);font-family:var(--fh-font-sans);font-size:var(--fh-text-base);line-height:var(--fh-leading-normal);-webkit-font-smoothing:antialiased;text-rendering:optimizelegibility}h1,h2,h3{font-family:var(--fh-font-display);font-weight:var(--fh-weight-semibold);line-height:var(--fh-leading-tight);color:var(--fh-text-forte);margin:0}button,input,select,textarea,optgroup{font:inherit;color:inherit}input:not([type=checkbox]):not([type=radio]),select,textarea{background-color:var(--fh-surface)}a{color:inherit;text-decoration:none}:focus-visible{outline:2px solid var(--fh-focus-ring);outline-offset:2px;border-radius:var(--fh-radius-sm)}.telaio{grid-template-columns:var(--fh-sidebar-width) minmax(0, 1fr);min-height:100vh;display:grid}.sidebar{gap:var(--fh-space-05);height:100vh;padding:var(--fh-space-3) var(--fh-space-3);background:var(--fh-surface);border-right:1px solid var(--fh-border);z-index:var(--fh-z-sidebar);flex-direction:column;display:flex;position:sticky;top:0;overflow:hidden}.sidebar__nav{scrollbar-width:thin;scrollbar-color:var(--fh-border-strong) transparent;min-height:0;padding-right:var(--fh-space-05);flex-direction:column;flex:1;gap:1px;display:flex;overflow-y:auto}.sidebar__nav::-webkit-scrollbar{width:6px}.sidebar__nav::-webkit-scrollbar-thumb{background:var(--fh-border-strong);border-radius:999px}.sidebar__nav::-webkit-scrollbar-track{background:0 0}.voce{align-items:center;gap:var(--fh-space-3);padding:var(--fh-space-15) var(--fh-space-3);border-radius:var(--fh-radius-md);color:var(--fh-text-muted);font-size:var(--fh-text-base);font-weight:var(--fh-weight-medium);transition:background var(--fh-duration-fast) var(--fh-ease-out), color var(--fh-duration-fast) var(--fh-ease-out);display:flex}.voce[aria-current=page]{background:var(--fh-action-subtle);color:var(--fh-action)}.voce__icona{flex:none;width:20px;height:20px}.voce__etichetta{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;overflow:hidden}.voce--da-costruire{color:var(--fh-text-subtle);cursor:default}.voce--da-costruire:hover{color:var(--fh-text-subtle);background:0 0}.sottovoci{gap:var(--fh-space-05);margin:2px 0 var(--fh-space-2) calc(var(--fh-space-3) + 20px + var(--fh-space-3));flex-direction:column;display:flex}.sottovoce{padding:var(--fh-space-1) var(--fh-space-3);border-radius:var(--fh-radius-sm);color:var(--fh-text-subtle);font-size:var(--fh-text-sm)}.sidebar__stato{align-items:flex-start;gap:var(--fh-space-2);padding:var(--fh-space-2) var(--fh-space-3);border:1px solid var(--fh-border);border-radius:var(--fh-radius-md);color:var(--fh-text-muted);font-size:var(--fh-text-xs);margin-top:auto;display:flex}.sidebar__pallino{border-radius:var(--fh-radius-full);background:var(--fh-positive);flex:none;width:7px;height:7px}.colonna{flex-direction:column;min-width:0;display:flex}.topbar{z-index:var(--fh-z-topbar);align-items:center;gap:var(--fh-space-4);height:var(--fh-topbar-height);padding:0 var(--fh-space-6);background:var(--fh-surface);border-bottom:1px solid var(--fh-border);display:flex;position:sticky;top:0}.cerca{align-items:center;gap:var(--fh-space-3);width:min(30rem,100%);padding:var(--fh-space-2) var(--fh-space-3);background:var(--fh-surface-sunken);border-radius:var(--fh-radius-md);color:var(--fh-text-subtle);font-size:var(--fh-text-base);cursor:text;transition:border-color var(--fh-duration-fast) var(--fh-ease-out);border:1px solid #0000;display:flex}.cerca:hover{border-color:var(--fh-border)}.cerca__icona{flex:none;width:18px;height:18px}.cerca__scorciatoia{padding:var(--fh-space-05) var(--fh-space-2);border:1px solid var(--fh-border);border-radius:var(--fh-radius-sm);font-size:var(--fh-text-2xs);font-family:var(--fh-font-mono);margin-left:auto}.topbar__azioni{align-items:center;gap:var(--fh-space-2);margin-left:auto;display:flex}.icona-bottone{border-radius:var(--fh-radius-md);width:34px;height:34px;color:var(--fh-text-muted);cursor:pointer;transition:background var(--fh-duration-fast) var(--fh-ease-out);background:0 0;border:none;place-items:center;display:grid}.icona-bottone:hover{background:var(--fh-surface-sunken);color:var(--fh-text)}.icona-bottone svg{width:20px;height:20px}.contenuto{padding:var(--fh-space-6);max-width:var(--fh-content-max);flex:1;width:100%}.intestazione-pagina h1{font-size:var(--fh-text-2xl)}.intestazione-pagina p{margin:var(--fh-space-1) 0 0;color:var(--fh-text-muted)}.riquadro{padding:var(--fh-space-6);background:var(--fh-surface);border:1px solid var(--fh-border);border-radius:var(--fh-radius-lg);box-shadow:var(--fh-shadow-xs)}.riquadro h2{font-size:var(--fh-text-lg);margin-bottom:var(--fh-space-2)}.riquadro p{margin:0 0 var(--fh-space-3);color:var(--fh-text-muted);max-width:60ch}.riquadro ul{padding-left:var(--fh-space-5);color:var(--fh-text-muted);margin:0}.riquadro li+li{margin-top:var(--fh-space-1)}.numerico{font-variant-numeric:var(--fh-numeric)}td.numerico,th.numerico{text-align:right}.profilo{position:relative}.profilo__innesco{align-items:center;gap:var(--fh-space-2);padding:var(--fh-space-1) var(--fh-space-2);border-radius:var(--fh-radius-md);cursor:pointer;transition:background var(--fh-duration-fast) var(--fh-ease-out);background:0 0;border:none;display:flex}.profilo__innesco:hover{background:var(--fh-surface-sunken)}.profilo__avatar{border-radius:var(--fh-radius-full);background:var(--fh-action-subtle);width:32px;height:32px;color:var(--fh-action-forte);font-size:var(--fh-text-xs);font-weight:var(--fh-weight-semibold);flex:none;place-items:center;display:grid}.profilo__testo{flex-direction:column;align-items:flex-start;line-height:1.25;display:flex}.profilo__nome{font-size:var(--fh-text-sm);font-weight:var(--fh-weight-medium)}.profilo__ruolo{font-size:var(--fh-text-2xs);color:var(--fh-text-muted)}.profilo__chevron{width:16px;height:16px;color:var(--fh-text-subtle);transform:rotate(90deg)}.profilo__menu{top:calc(100% + var(--fh-space-2));z-index:var(--fh-z-overlay);min-width:14rem;padding:var(--fh-space-2);background:var(--fh-surface);border:1px solid var(--fh-border);border-radius:var(--fh-radius-lg);box-shadow:var(--fh-shadow-md);flex-direction:column;display:flex;position:absolute;right:0}.profilo__email{padding:var(--fh-space-2) var(--fh-space-3);color:var(--fh-text-muted);font-size:var(--fh-text-xs);border-bottom:1px solid var(--fh-border);margin-bottom:var(--fh-space-1);overflow-wrap:anywhere}.profilo__voce{padding:var(--fh-space-2) var(--fh-space-3);border-radius:var(--fh-radius-md);text-align:left;font-size:var(--fh-text-base);cursor:pointer;background:0 0;border:none}.profilo__voce:hover:not(:disabled){background:var(--fh-surface-sunken)}.profilo__voce:disabled{color:var(--fh-text-subtle);cursor:default}.accesso{justify-content:center;align-items:center;gap:var(--fh-space-5);min-height:100vh;padding:var(--fh-space-6);background:var(--fh-bg);flex-direction:column;display:flex}.accesso__riquadro{width:100%;max-width:24rem;padding:var(--fh-space-8);background:var(--fh-surface);border:1px solid var(--fh-border);border-radius:var(--fh-radius-xl);box-shadow:var(--fh-shadow-sm)}.accesso__wordmark{font-family:var(--fh-font-display);font-size:var(--fh-text-xl);font-weight:var(--fh-weight-semibold);letter-spacing:-.01em;display:block}.accesso__payoff{font-size:var(--fh-text-2xs);color:var(--fh-text-subtle);letter-spacing:.06em;display:block}.accesso__titolo{font-size:var(--fh-text-2xl)}.accesso__sottotitolo{margin:var(--fh-space-1) 0 var(--fh-space-6);color:var(--fh-text-muted);font-size:var(--fh-text-base)}.accesso__modulo{gap:var(--fh-space-4);flex-direction:column;display:flex}.accesso__errore{padding:var(--fh-space-3);border-radius:var(--fh-radius-md);background:var(--fh-critical-bg);color:var(--fh-critical);font-size:var(--fh-text-sm);margin:0}.accesso__nota{text-align:center;max-width:24rem;color:var(--fh-text-subtle);font-size:var(--fh-text-xs);margin:0}.campo{gap:var(--fh-space-2);flex-direction:column;display:flex}.campo__etichetta{font-size:var(--fh-text-sm);font-weight:var(--fh-weight-medium)}.campo__input{padding:var(--fh-space-3);border:1px solid var(--fh-border-strong);border-radius:var(--fh-radius-md);background:var(--fh-surface);color:var(--fh-text);font:inherit;font-size:var(--fh-text-base);transition:border-color var(--fh-duration-fast) var(--fh-ease-out)}.campo__input:focus{border-color:var(--fh-action)}.campo__input:disabled{background:var(--fh-surface-sunken);color:var(--fh-text-muted)}.campo__input--codice{font-family:var(--fh-font-mono);font-size:var(--fh-text-xl);letter-spacing:.5em;text-align:center}.campo__aiuto{color:var(--fh-text-muted);font-size:var(--fh-text-xs)}.bottone{padding:var(--fh-space-3) var(--fh-space-5);border:1px solid var(--fh-border-strong);border-radius:var(--fh-radius-md);background:var(--fh-surface);color:var(--fh-text);font:inherit;font-size:var(--fh-text-base);font-weight:var(--fh-weight-medium);cursor:pointer;transition:background var(--fh-duration-fast) var(--fh-ease-out)}.bottone--primario{background:var(--fh-action);color:var(--fh-text-on-accent)}.bottone--primario:hover:not(:disabled){background:var(--fh-action-hover)}.bottone--primario:active:not(:disabled){background:var(--fh-action-active)}.bottone:disabled{background:var(--fh-neutral-300);cursor:default}.intestazione-pagina--con-azioni{justify-content:space-between;align-items:flex-start;gap:var(--fh-space-4);display:flex}.briciola{align-items:center;gap:var(--fh-space-1);margin-bottom:var(--fh-space-2);color:var(--fh-text-muted);font-size:var(--fh-text-sm);display:inline-flex}.briciola__icona{flex:none;width:15px;height:15px}.icona-inline{vertical-align:-.16em;flex:none;width:1.05em;height:1.05em}.icona-comando{width:16px;height:16px}.delta__misura{align-items:center;gap:var(--fh-space-05);display:inline-flex}.sidebar__freccia{flex:none;width:15px;height:15px}.briciola:hover{color:var(--fh-action)}.barra-filtri{gap:var(--fh-space-2);margin-bottom:var(--fh-space-5);display:flex}.barra-filtri .campo__input{flex:1;max-width:34rem}.tabella-contenitore{background:var(--fh-surface);border:1px solid var(--fh-border);border-radius:var(--fh-radius-lg);overflow-x:auto}.tabella{border-collapse:collapse;width:100%;font-size:var(--fh-text-sm)}.tabella th{z-index:var(--fh-z-sticky);padding:var(--fh-space-3) var(--fh-space-4);background:var(--fh-surface-sunken);border-bottom:1px solid var(--fh-border);text-align:left;font-size:var(--fh-text-2xs);font-weight:var(--fh-weight-semibold);letter-spacing:.04em;text-transform:uppercase;color:var(--fh-text-muted);white-space:nowrap;position:sticky;top:0}.tabella td{padding:var(--fh-space-3) var(--fh-space-4);border-bottom:1px solid var(--fh-border);vertical-align:top}.tabella tbody tr:last-child td{border-bottom:none}.tabella__principale{font-weight:var(--fh-weight-medium);color:var(--fh-text)}.tabella__secondario{color:var(--fh-text-muted);font-size:var(--fh-text-xs);display:block}.pastiglia{margin-left:var(--fh-space-2);padding:var(--fh-space-05) var(--fh-space-2);border-radius:var(--fh-radius-full);font-size:var(--fh-text-2xs);font-weight:var(--fh-weight-medium);display:inline-block}.paginazione{align-items:center;gap:var(--fh-space-3);margin-top:var(--fh-space-4);display:flex}.scheda{gap:var(--fh-space-5);flex-direction:column;display:flex}.scheda__gruppo{padding:var(--fh-space-5);border:1px solid var(--fh-border);border-radius:var(--fh-radius-lg);background:var(--fh-surface);margin:0}.scheda__legenda{padding:0 var(--fh-space-2);font-family:var(--fh-font-display);font-size:var(--fh-text-base);font-weight:var(--fh-weight-semibold)}.griglia-campi{gap:var(--fh-space-4);grid-template-columns:repeat(auto-fit,minmax(15rem,1fr));display:grid}.campo--largo{grid-column:1/-1}.campo__input--mono{font-family:var(--fh-font-mono);letter-spacing:.04em}.campo__aiuto--positivo{color:var(--fh-positive)}.campo__aiuto--attenzione{color:var(--fh-attention)}.scelta{gap:var(--fh-space-5);display:flex}.scelta__voce{align-items:center;gap:var(--fh-space-2);cursor:pointer;display:flex}.scheda__azioni{gap:var(--fh-space-3);display:flex}.suggerimenti{margin:var(--fh-space-1) 0 0;padding:var(--fh-space-1);background:var(--fh-surface);border:1px solid var(--fh-border);border-radius:var(--fh-radius-md);max-height:15rem;box-shadow:var(--fh-shadow-sm);list-style:none;overflow-y:auto}.suggerimenti__voce{width:100%;padding:var(--fh-space-2) var(--fh-space-3);border-radius:var(--fh-radius-sm);text-align:left;font-size:var(--fh-text-sm);cursor:pointer;background:0 0;border:none;display:block}.suggerimenti__voce:hover{background:var(--fh-action-subtle);color:var(--fh-action-forte)}.suggerimenti__provincia{color:var(--fh-text-muted)}.comune-scelto{justify-content:space-between;align-items:center;gap:var(--fh-space-3);padding:var(--fh-space-3);border:1px solid var(--fh-border);border-radius:var(--fh-radius-md);background:var(--fh-surface-sunken);font-size:var(--fh-text-sm);display:flex}.comune-scelto__cambia{color:var(--fh-action);font-size:var(--fh-text-sm);cursor:pointer;background:0 0;border:none}.canale{border-radius:var(--fh-radius-sm);width:26px;height:26px;font-size:var(--fh-text-2xs);font-weight:var(--fh-weight-semibold);letter-spacing:.02em;place-items:center;display:inline-grid}.canale--sito{background:var(--fh-primary-100);color:var(--fh-primary-700)}.canale--amazon{background:var(--fh-warning-100);color:var(--fh-warning-700)}.canale--ebay{background:var(--fh-success-100);color:var(--fh-success-700)}.canale--manomano{background:var(--fh-accent-100);color:var(--fh-accent-700)}.canale--manuale{background:var(--fh-neutral-100);color:var(--fh-neutral-700)}.filtri-canale{gap:var(--fh-space-2);margin-bottom:var(--fh-space-5);flex-wrap:wrap;display:flex}.filtro-pillola{align-items:center;gap:var(--fh-space-2);padding:var(--fh-space-2) var(--fh-space-3);border:1px solid var(--fh-border);border-radius:var(--fh-radius-full);background:var(--fh-surface);font-size:var(--fh-text-sm);transition:border-color var(--fh-duration-fast) var(--fh-ease-out);display:inline-flex}.filtro-pillola:hover{border-color:var(--fh-border-strong)}.filtro-pillola--attiva{border-color:var(--fh-action);background:var(--fh-action-subtle);color:var(--fh-action)}.filtro-pillola__conteggio{padding:0 var(--fh-space-2);border-radius:var(--fh-radius-full);background:var(--fh-surface-sunken);font-size:var(--fh-text-2xs)}.sezione{margin-bottom:var(--fh-space-8)}.sezione__titolo{align-items:center;gap:var(--fh-space-2);margin-bottom:var(--fh-space-4);font-size:var(--fh-text-lg);display:flex}.sezione__conteggio{padding:0 var(--fh-space-2);border-radius:var(--fh-radius-full);background:var(--fh-attention-bg);color:var(--fh-attention);font-size:var(--fh-text-xs)}.elenco-richieste{gap:var(--fh-space-4);flex-direction:column;display:flex}.richiesta{padding:var(--fh-space-5);background:var(--fh-surface);border:1px solid var(--fh-border);border-radius:var(--fh-radius-lg)}.richiesta__intestazione{justify-content:space-between;align-items:flex-start;gap:var(--fh-space-4);margin-bottom:var(--fh-space-4);display:flex}.richiesta__nome{font-size:var(--fh-text-lg)}.richiesta__meta{margin:var(--fh-space-1) 0 0;color:var(--fh-text-muted);font-size:var(--fh-text-sm)}.richiesta__dati{gap:var(--fh-space-4);margin:0 0 var(--fh-space-4);padding:var(--fh-space-4);background:var(--fh-surface-sunken);border-radius:var(--fh-radius-md);grid-template-columns:repeat(auto-fit,minmax(14rem,1fr));display:grid}.richiesta__dati dt{color:var(--fh-text-muted);font-size:var(--fh-text-xs);margin-bottom:var(--fh-space-05)}.richiesta__dati dd{font-size:var(--fh-text-sm);margin:0}.decisione{border-top:1px solid var(--fh-border);padding-top:var(--fh-space-4)}.decisione__campi{gap:var(--fh-space-4);margin-bottom:var(--fh-space-4);grid-template-columns:repeat(auto-fit,minmax(15rem,1fr));display:grid}.decisione__azioni{gap:var(--fh-space-3);display:flex}.riga-nuova{gap:var(--fh-space-3);padding:var(--fh-space-4);background:var(--fh-surface-sunken);border-radius:var(--fh-radius-md);grid-template-columns:8rem 1fr 5rem 7rem 5rem auto;align-items:end;display:grid}@media (max-width:60rem){.riga-nuova{grid-template-columns:1fr 1fr}}.bottone-testo{color:var(--fh-critical);font-size:var(--fh-text-sm);cursor:pointer;background:0 0;border:none}.totali{gap:var(--fh-space-2);min-width:16rem;padding:var(--fh-space-4);background:var(--fh-surface);border:1px solid var(--fh-border);border-radius:var(--fh-radius-lg);flex-direction:column;align-self:flex-end;display:flex}.totali__finale{padding-top:var(--fh-space-2);border-top:1px solid var(--fh-border);font-size:var(--fh-text-base)!important}.totali__finale strong{font-size:var(--fh-text-lg)}textarea.campo__input{resize:vertical;font-family:inherit}.ticket-colonne{grid-template-columns:minmax(0, 1fr) var(--fh-detail-panel-width);gap:var(--fh-space-6);align-items:start;display:grid}@media (max-width:70rem){.ticket-colonne{grid-template-columns:1fr}}.ticket-laterale{gap:var(--fh-space-4);flex-direction:column;display:flex}.ticket-laterale h2{font-size:var(--fh-text-base);margin-bottom:var(--fh-space-2)}.conversazione{gap:var(--fh-space-4);margin-bottom:var(--fh-space-5);flex-direction:column;display:flex}.messaggio{padding:var(--fh-space-4);border:1px solid var(--fh-border);border-radius:var(--fh-radius-lg);background:var(--fh-surface)}.messaggio--cliente{border-left:3px solid var(--fh-action)}.messaggio--operatore{border-left:3px solid var(--fh-positive)}.messaggio--sistema{border-left:3px solid var(--fh-border-strong)}.messaggio--nota_interna{border-left:3px solid var(--fh-attention);background:var(--fh-attention-bg)}.messaggio__testa{justify-content:space-between;gap:var(--fh-space-3);margin-bottom:var(--fh-space-2);font-size:var(--fh-text-sm);display:flex}.messaggio__testa span{color:var(--fh-text-muted)}.messaggio__testo{white-space:pre-wrap;margin:0}.messaggio__avviso{margin:var(--fh-space-2) 0 0;color:var(--fh-attention);font-size:var(--fh-text-xs)}.risposta{padding:var(--fh-space-4);border:1px solid var(--fh-border);border-radius:var(--fh-radius-lg);background:var(--fh-surface)}.risposta--interna{background:var(--fh-attention-bg);border-color:var(--fh-warning-200)}.risposta__scelta{gap:var(--fh-space-5);margin-bottom:var(--fh-space-3);display:flex}.risposta .scheda__azioni{margin-top:var(--fh-space-3)}.kpi-riga{gap:var(--fh-space-4);margin-bottom:var(--fh-space-6);grid-template-columns:repeat(auto-fit,minmax(13rem,1fr));display:grid}.kpi{gap:var(--fh-space-1);padding:var(--fh-space-4);background:var(--fh-surface);border:1px solid var(--fh-border);border-radius:var(--fh-radius-lg);flex-direction:column;display:flex}.kpi__etichetta{color:var(--fh-text-muted);font-size:var(--fh-text-xs)}.kpi__valore{font-family:var(--fh-font-display);font-size:var(--fh-text-2xl);line-height:1.1}.bottone-testo--positivo{color:var(--fh-positive)}.kpi--azione{transition:border-color var(--fh-duration-fast) var(--fh-ease-out)}.kpi--azione:hover{border-color:var(--fh-action)}.barra-periodo{justify-content:space-between;align-items:center;gap:var(--fh-space-3);margin-bottom:var(--fh-space-5);flex-wrap:wrap;display:flex}.filtro-gruppo{align-items:center;gap:var(--fh-space-2);flex-wrap:wrap;display:flex}.bottone--secondario:hover:not(:disabled){border-color:var(--fh-border-strong)}.campo--inline{align-items:center;gap:var(--fh-space-2);flex-direction:row}.campo--inline>span{color:var(--fh-text-muted);font-size:var(--fh-text-sm)}.campo--inline input{padding:var(--fh-space-2) var(--fh-space-3);border:1px solid var(--fh-border);border-radius:var(--fh-radius-md);background:var(--fh-surface);color:var(--fh-text);font:inherit;font-size:var(--fh-text-sm)}.kpi-riga--compatta{margin-bottom:var(--fh-space-4);gap:var(--fh-space-3)}.kpi-riga--compatta .kpi{padding:var(--fh-space-3);background:0 0;border:0}.kpi-riga--compatta .kpi__valore{font-size:var(--fh-text-xl)}.kpi__delta{align-items:center;gap:var(--fh-space-2);font-size:var(--fh-text-xs);display:inline-flex}.grafico{padding:var(--fh-space-4);background:var(--fh-surface);border:1px solid 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